Help

Support

Need help with Tavro? Email support and include the email address used for your Tavro account if the request is account-specific.

Contact support

Email ola@tavro.app for account, privacy, eSIM, or app support.

Delete your account

Open Tavro, go to Profile, and tap Delete Account. If asked to sign in again, sign out, sign in, and retry.

Privacy requests

For data access, correction, deletion, or privacy questions, email support with "Privacy request" in the subject.

Travel guidance

Tavro is for planning. Always verify visa and entry rules with official sources before booking or travelling.

Notifications

Manage push notification permissions in iOS Settings. Tavro uses alerts to share important rule-change updates when available.

Location

Location access is optional. You can withdraw location permission any time in iOS Settings.